VOIP Phone System | IP Phone System


Since its establishment, Social Enterprise Innovations Limited (SEI) has always been devoted to providing useful IT and marketing solutions to NGOs and SMEs, with an aim to help the organizations to achieve their goals in a more effective and efficient way. As a continuation of this whole-hearted devotion, SEI is now introducing professional, comprehensive call centre services, as well as telemarketing/telesales services, to both corporate and non-profit making clients. With our best customer service representatives, we believe that our call centre services will help our clients better connect with their customers and, ultimately, society in this age of IT revolution.

Mission and Vision

Mission - To provide high-quality call center and telemarketing/telesales services to all kinds of organizations with call service needs in Hong Kong, particularly to NGOs and SMEs.
Vision - To foster the interests of our clients through the provision of professional call service, and contribute together to the building of a better and a warmer society, characterized by human connections and mutual caring.

VOIP and IP Phone Solution

Voice over IP (VoIP) is the same as Voice over Internet Protocol, and is better known as VoIP. Voice over IP (VoIP) can facilitate tasks and deliver services that might be cumbersome or costly to implement when using traditional PSTN:

  • - More than one phone call can be transmitted on the same broadband phone line. This way, voice over IP can facilitate the addition of telephone lines to businesses.
  • - Features that are usually charged extra by telecommunication companies, such as call forwarding, caller ID or automatic redialing are simple with voice over IP technology.
  • - Unified communications are secured with voice over IP technology, as it allows integration with other services available on the internet such as video conversation, messaging, CRM, etc.
  • - Branch Intercom;
  • - Integrated Voice Response System (IVRS)
  • - Video Conferencing
  • - Voice Mail System (VMS)
  • - Allow users to perform advanced telephony operations via web portal
  • - Great efficiency, flexibility and scalability
  • - Allows multiple-location intercom
  • - These, and many other advantages of voice over IP, are making businesses adopt SE VoIP Phone Systems at a staggering pace.

VOIP Phone System | Voice over IP (VoIP) may suitable for you

Case Study
VOIP Feature

Tailor-made Solutions

Intercom between Multiple Locations

VOIP Feature
  • Customer Service Hotline
  • Information Hotline
  • Event Registration & Booking
  • Check Member Reward
  • Billing Reminders
  • Customer Research Surveys
  • Course Enquiry Hotline
  • Lucky Draw Campaign
  • Membership / Loyalty Program
  • Product Ordering and Fulfillment
  • Employee Remote Attendance
  • Event Time and Venue Notifications
Intercom between Multiple Locations

Target Group/Organization

We see no reason to target a specific industry or type of business. As long as there are needs for voip services / ip phone service, we are always delighted to be a service provider. And we are particularly eager to be a strategic partner of NGOs and SMEs in terms of the provision of phone system.

  • Suitable Industries
  • Business Services
  • Construction
  • Education
  • Entertainment
  • Food & Beverage
  • Information Technology
  • Logistics
  • Manufacturing
  • Non-profit making & non-governmental organizations
  • Political Parties and Pressure Groups
  • Public Sector and Government Departments
  • Retail
  • Transportation

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